SageCoveR

SageCover is designed to ensure your business has the support required to use all the features within Sage software.

SageCover is available for:

SageCover is a complete support solution that's designed to assist you in using your Sage software effectively. With a dedicated team for each Sage product, you can be certain of expert support and advice.

Telephone Help Line: Giving you access to our award-winning telephone support, with over 300 technical advisors all trained to support Sage software. They can be contacted 9.00am - 5.00pm, Monday to Friday.

Ask A Question:  Our online Ask A Question service enables you to ask your questions and offers clear jargon-free answers in seconds.  There are over 9,000 solutions, compiled and written by Sage Technical Support for Sage 50, Sage Instant Accounts, Sage Instant Payroll v10/11, Sage Payroll and Sage P11D.

E-mail Support:  You can e-mail us or fill in an online form with a query at any time - we have a 95% response rate within 24 hours.  Asking the experts saves you valuable time and offers solutions when you need them. 

Knowledgebase: A database of over 1200 technical guides and frequently asked questions, about Sage software plus Accounting and Payroll issues. SageCover members can access the Knowledgebase from within the Customer area.

Maintenance Updates: Receive free software updates, capturing either product improvements or legislation - this is particularly vital when running Payroll Year End.

Discounts*: Customers with SageCover membership save 20%* every time they need to upgrade their software.

*These discount apply to Sage 50, Instant Accounts, Instant Forecasting, Winforecast Professional Consolidated, Sage 50 Forecasting, JobCosting and Sage 50 Bill of Materials

Information

e-Newsletters: Sent monthly, one to Accounts SageCover members and one to Payroll SageCover members, they provide you with invaluable information on software, as well as helpful hints and general business information.

Business News: A news service that summarises issues of interest to businesses of all sizes.  The news is updated regularly each working day. A round-up of the weekend's events is posted each Monday.

Business Library: An extensive online reference centre containing hundreds of useful documents designed to help you grow and manage your business, and grouped into six logical business areas: Sales, Finance, People, Technology, Premises and Law & Regulation.

Sector Support: Access to detailed information for charities of all sizes on subjects including raising funds, money matters and managing staff and in-depth guidance for retail businesses on such matters as maximising sales, managing premises and crime prevention.

Company Report Services: Sage has teamed up with Dun & Bradstreet to give Sage customers access to reports on customers and suppliers throughout the UK.

Contact us for further information.